A perfect stay at a lovely hotel with perfect service. That is something that we all want when we visit hotels. But in reality it is very seldom we get that. Instead we get a nice stay at a decent hotel with a little less than decent service. Recognise this? Yes, we thought so. It happens to us all.
But after frequent travelling and numerous stays at various hotels, we have found some tips and tricks that may help you improve your stay. Some of them may even help you get better service.
Choose A More Expensive Hotel
While this seem like a nonsense tip, it is actually one of the most important ones. The old saying “You get what you pay for” is true more often than not. At a more pricey hotel, it is more likely that you will find the room nicer and the staff more service minded.
A more expensive hotel also has the added benefit that it needs to keep customers happier for them to return. This gives them further incentive to keep the service level up and the rooms at a top level.
Once you have booked a hotel that seems nice and arrived there to check in, do be open about things you would like to have. Mind-reading is one of the most difficult tricks there is, so instead vocalize any requests that you have.
It is easier for the staff to give you a room with a tub if they know you want one. Or, if you need an extra pillow or blanket, do ask for it instead. It is a simple thing to bring once the need has become known and most hotels are happy to help with such requests.
Should you be celebrating something special, like a birthday or anniversary, don’t hesitate to tell the staff when checking in. Don’t expect it, but sometimes the staff will add something extra to help you celebrate. It could be an upgrade to a more expensive room, it could be a bottle wine or a basket of fruit.
Be Nice About It
Asking for additional service is a good way to get it. Asking for extra service with a smile and a friendly voice is even better. Anyone working with hotel service will be happy to respond to a friendly question.
While the job of the hotel personnel is to keep the guests happy, they are also human beings. And like most of us, they prefer friendly conversations to demands or angry comments.